Assistant Chief Carr

support Operations Division

This division is responsible for strengthening community relations and trust; providing community elated and crime prevention programs; ensure all inmates receive housing, counseling, job skills, substance abuse treatment, crime prevention, and intensive case management assistance upon release; providing operational support in fleet, grounds maintenance, food service, building maintenance, and IT security for the Sheriff’s Office; maintaining evidence collected; maintaining departmental records, entering law enforcement information into the records management system and Georgia Crime Information Center database in a timely manner. The Support Operations Division is divided into the following components:

Facilities Management Section

Supervisor: Glen Fountain | 770-619-6406 | GCSOMaint.GCSOMaint@gwinnettcounty.com

  • Facilities Management Section plans and oversees the maintenance and service-related infrastructures of the Sheriff’s Office and the Gwinnett County Jail. The section consists of:
  
  • Trades Tech Unit

                 770.619.6410

  • Building Services Unit:

                 770.619.6409

      The Building Services Unit is required to maintain the cleanliness of the building as well as to prevent the spread of germs by disinfecting most common areas. With over 830,000 square feet of building space the Building Services Unit is responsible for monitoring and managing low-level security inmates in the cleaning of the building.
 
  • Food Services Unit:

                 770.619.6419

      The responsibilities of the Food Services Unit is to provide healthy and nutritious meals to all GCSO employees and inmates, by providing a variety of foods, as well as special diet food for those employees/inmates under dietary restrictions or for religious reasons.

Technical Services Section

Technical Services Section is responsible for the development, implementation, and maintenance of all information systems at the Sheriff’s Office. The section consists:

  • Information Technology (I.T.) Unit

                   770.822.3879

  • Evidence Unit:

                  770.822.3954

        The Evidence Unit is responsible for accepting, releasing, properly recording, safeguarding, and storing all property that is secured into the Sheriff’s Office.
 

Support Services Section

Support Services Section provide internal support of the daily operations at the Sheriff’s Office. The section consists of:

  • Maintenance Security Unit
 
  • Kitchen Unit

                   770.619.6408

  • Uniform Supply Unit

                   770.619.6403

  • EOC Unit

                   770.513.5601

  • Fleet Liasion Unit

                  470.235.8335 | 404.392.6614

Community Outreach Section

The Community Outreach Section plays a critical role in the Sheriff’s Office refocused approach, to strengthening relationships with the community, focus in early intervention by mentoring the youth through community events, and create new partnerships within the community. It also provides numerous programs to reduce recidivism within our jail by pairing individuals exiting incarceration with community resources to assist them in becoming self-sufficient. 

  • Community Affairs Unit

                  GCSOCommunityOutreach@gwinnettcounty.com

  • Gwinnett Re-Entry Intervention Program (GRIP)

                  GCSOGrip@gwinnettcounty.com

  • Fresh Start Program

                  GCSOGrip@gwinnettcounty.com

  • Second Chance Program

                  GCSOGrip@gwinnettcounty.com

  • Chaplain Program

                   GCSOChaplain@gwinnettcounty.com

  • Honor Guard

                   GCSOHonorGuard@gwinnettcounty.com 

  • Explorers Post 699 Program
                   470.539.9017 | GCSOExplorerPost699@gwinnettcounty.com
 

Administrative Support Section

The purpose of the Administrative Support Section is to maintain all departmental records, warrants, and entries into the required database systems, and to assist the public and other agencies with the retrieval of internal records. The following units are part of the Administrative Support Section:

  • Records Management Unit
                  770.822.3820
 
  • Sheriff Processing Associates Unit 
                  770.619.6500
 
  •  Active Records Unit
                 770.619.6566
 
  • Inactive Records Unit
                 770.619.6500
 
  • Inmate Accounts Unit
                 770.619.6602
 
  • Warrants Support Unit: 

               770.619.6800

 
      The primary responsibilities of the Warrants Support Unit is to enter, maintain and validate wanted person records based on warrants received by the Gwinnett County Court System, ensure the entry of law enforcement information into the Records Management System (RMS) and Georgia Crime Information Center (GCIC) database in a timely manner.
 
  • GCIC Unit
                770.619.6846